Vodafone India — deductions after super net pack 392 and roaming pack 51

Hello,

It is very unfortunate to say that vodafone has lost its customer satisfaction index.

My no is [protected] and i have been calling 198 and [protected] since last week continuously but it is taking me through a loop.

My concern is i recharged 392 for free call and 1gb/day then recharged 51 roaming pack since i was out of state.
Despite having all this when i call it is getting charged as per roaming rate and i m very dissatisfied. First time when call ed 198 they told it's weekly capping of minute. I wonder i have not talked too much then how it can be possible to have 1000 minutes in two weeks.
Then when ever i called help line be it what ever no it took me through a loop causing unnecessary deductions for [protected].

I m deeply disappointed after recharging rs 392 pack for 3 monthsy main balance is getting deducted. Now it is 23 rupees from 350 rupees.

Please look into my issue and resolve it quickly.