Vodafone India — did not provide the service paid for.

Address:

Jhansi, Uttar Pradesh, 284120

To avail the international roaming facility i purchased a prepaid plan on 9th october 2017 of rs 1684 /- on vodafone no. According to plan, it will give facility of incoming, outgoing, sms and net facility. But after reaching australia i did not get any facility mentioned in the plan. I informed several times to vodafone team by email. I contected on customer care and wrote mail to vodafone customer care. They are not giving any answer and not refunding the money to me.
Kindly take necessary action for refunding the charged amount.