Vodafone India — Disconnection of data packet was not informed.

Address:

Thane, Maharashtra, 400615

A month back I requested for the disconnection of the data packet (Internet) service for my mobile number. I was expecting a call from Vodafone or a message of stating that your internet service has been discontinued.

One day when I received the message of my data usage amounted to Rs.2000/-. I was shocked. I was completey unaware the my plan has been switched to Rs.99/- Rental and to stop the internet I have to sent one message.

Which I was never told at first call. I have been cheated by vodafone. You guys can send the message of billing amounts, but can't you intimate your customer of change of plane.

Vodafone can check the call recordings, I was never told that to stop the internet service I have to send one message.

I am not going to pay my 2000 odd bill for the month of November. And opting for Portability.