[Resolved]  Vodafone India — Do you care about your Brand?

Address:

Mumbai City, Maharashtra

Why are you not brand conscious anymore. A random guy calls me today to inform about my increased Due amount, which i am quite aware of, since I knew I was roaming and would be on ISD. firstly, I don't get these calls every month, on the other hand, you keep increasing my limit, but u call me to tell me, I have a bill to; pay ~4k, which is 20% of my limit and I am not a defaulter. Secondly, the people who handle the phone have ZERO courtesy and CUSTOMER SERVICE. I asked what is the reason for the call, and you don't need to call me, they just hang up, without a thank you or absolute no words.call received from # +[protected] at 14:25 on Oct 20th. I have complained previously about your poor service by sending a Survey question at 1AM. You guys are no where close to what your brand suggests. This is pathetic. Please work on it, else you will continue to lose customers. You can reach me on [protected]