[Resolved]  Vodafone India — Excess amount charged every billing month and then refunded and now disconnected & threatening with lawyers email notice.

Address:

Mumbai City, Maharashtra

Even before our query is solved, the outgoing is discontinued. Please note that I was informed when I took the connection [protected] that the FNF service Of Rs. 49 is activated and several times it was discontinued as you will see in the last 6 months Bill the same was then credited to me after the many complaints registered by me. I am a Senior Citizen and caoud not afford to complain any more. [protected] spoke to Sudha, Tanishka and Jasmine dated 13/10/2014 [protected] dated 17/10/2014 [protected] dated 19/10/2014 given to Ridhima [protected] dated 21/10/2014 to Magesh A specimen of my complaint everyday Quote {Ritin}Sir, may i know you want to activated immediately or bill cycle date? {CHARLES DSOUZA}yes immediate {Ritin}Okay Sir. {CHARLES DSOUZA}it should have been done from 1st oct {CHARLES DSOUZA}my complaint date {CHARLES DSOUZA}because when I see a huge bill I will not pay and give all your names in my complaint {Ritin}Sir, this is your request number [protected]. {Ritin}It will be activated within 11-Nov-14 14:28:06. {Ritin}Sir, on this number [protected] friends and family is activated within 11 november. COMPLAINT NO.[protected] DATED 8TH NOVEMBER 2014 Unquote. Please note that I have a WiFi connection and have never asked for activation of Internet usage and why should Rs.478.48 be charged towards data usage as levied in your bill dated 07/12/14 Hence, I refuse to pay the same and request you to reverse the same. You cannot assure me that your billing systems are robust and accurate because then what is happening with me for the last 4 months, reversal of my billing amount would NOT have happened. I refuse to pay an amount due of Rs. 1239.07 and it is clear that this is a harassment to me because in the month of May I was charged 346, April 417, May 500 June 600, and every month it continued to increase which Vodafone always does for POST PAID services and see above the number of complaints I have made. I CANNOT AFFORD TO BE HARASSED ANYMORE. Regards CHARLES DSOUZA MOBILE NO. [protected]