Vodafone India — Excess billing

Address:110021
Website:VODAFONE India

I am using 2 numbers - [protected] and [protected]. My current plan is red 499+ taxes on both numbers. However last month i got a bill of rs. 1223 and rs 725 respectively. For [protected], i called the customer care to ask for reason of excess billing and they said it is for data charges on 24-27th june 2017. However on 30th june 2017 i received an sms from vodafone at 6.30 pm which said i have used 90% of my data allowance on my red plan and that 818mb are remaining on my account. This clearly shows the fraud behind this. I had sent a mail to corporatecare. [protected]@vodafone.com but did not get any response.

The bill for =[protected] is also excessive as after taxes, the amount comes out to around rs. 550. The time services were rendered, gst was not applicable. Charges of rs 100 are made as 'other charges'. This is vague and fraudulent.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sri I want [protected] this number outgoing number diatils
Sri my number important contact are miss in this number [protected] plz give dital

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information