[Resolved]  Vodafone India — Executive don't have manner that how to talk

Address:New Delhi, Delhi

I am a loyal customer of vodafone and i am using vodafone sim from last so many years. Two days before i got a call from vodafone customer care and we discussed about postpaid connection. And i asked for a time. Today again i got a call from vodafone and i said that till time i did not decide thati have to change my sim from prepaid to post paid and vodafone customer care executive replied "why you wasted my time?"

Is this a way to talk with a customer. I got a call at 4.29pm, from [protected]. My cell number is [protected]. I just want to know that vodafone don't have loyality towards his existing customers. If someone is already using your services it means he is your cusotmer and if your executive will behave like this, means vodafone dont have money to hire good employees

And "in future i will not suggess to anyone to use vodafone."
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Dec 14, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2014
Vodafone India Customer Care's response
Hello Cool Boy Rahul,

We could not reach you on your number when we called on[protected]. One of our executives will get back to you for the same shortly.

Regards,
Vodafone
Verified Support
Apr 22, 2014
Vodafone India Customer Care's response
Hello Cool Boy Rahul,

One of our executives will contact you shortly as you were busy when we called yesterday.

Regards,
Vodafone
Verified Support
Apr 22, 2014
Vodafone India Customer Care's response
Hello Cool Boy Rahul,

As conveyed, please allow us 48 working hours to check your concern. The Service Request Number for your reference is[protected].

Regards,
Vodafone
Verified Support
Apr 26, 2014
Vodafone India Customer Care's response
Hello Cool Boy Rahul,

We've forwarded your feedback on our Customer Service to the respective team with the Service Request Number [protected]. Further, our team is ensuring that necessary action will be taken to prevent recurrence of any such incidence.

Regards,
Vodafone.
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