[Resolved]  Vodafone India — Extremely POOR service, inappropriate grievance handling

Address:

New Delhi, Delhi

Hi This message is with regards to a bunch of problems that I had been facing while using the vodafone network. I have been a vodafone user since 4 years and I feel really dissatisfied with the issue.I tried ignoring all the issue but the inefficient service had forced me to really bring this to the notice . I am still hopeless considering my past exprience: 1) I got my prepaid number converted to post and then the long list of trouble began when the executive use to activate any plan over my number and calling back they use to say that since it was sother executive last time we are not sure, each executive guides you to a pplan differently and do not tell alll the features.. 2) some how I was dealing with ita and then they put my number in a list where I was not able to contact the customer care 3) again recently I requested to convert my postpaid number to prepaid- but i was so amazed that they raiseda deactivation request for my number.. I was forced to visit the vodafone care several time to get it fixed . without any confirmation from me the number was deactivated and all my outgoing service were stopped. I am not really sure how is this managed my the company but this is highly dissatisfactory at part of customer. 4) the problem does not ends here.. now again i am getting call from an executive that I have some pending due for the duration when my number is diactivated..They diactivated my number, put my number to uome rejection list and now asking for 800 rs for the diactivation duration.. Over the above I have not been able to connect to any executive... Can you please look into the matter and arrange for call with the executive so that i can get it fixed