Vodafone India — Fake bill charges

Address:Kolkata, West Bengal, 700015
Website:vodafone

I received a huge shock when i received a bill amount of 1442 ... On enquiring the details from vodafone(dalhousie, kolkata), i was told that there is a special call which has been made from my number for 40 mins and for that call only the charges are 1050... It is absolutely a fake excuse and it is way of siphoning of money from public . It is absolutely a fraudulent practice followed by vodafone and all their staff know about this . I want the company to immediately take corrective action and stop this fraudulent practice and refund the amount .
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Vodafone India customer support has been notified about the posted complaint.
Nov 07, 2016
Updated by abhik80
I received a huge shock when i received a bill amount of 1442 for Oct 16 Bill... On enquiring the details from Mr.Santanu Das Vodafone Outlet(Dalhousie, kolkata), i was told that there is a special call which has been made from my number for 40 mins ( 51717) on 14th Oct and for that call only the charges are 1050... On checking the online platform i was doubly shocked to see that there are several complaints made on the same issue ( Call from 51717). No call whatsoever has been made to this number and if a thorough check is done then it will be seen that number is mostly used as incoming facility . The number actually does not exist when tried from some other number . It is absolutely a fake excuse and it is crooked way of siphoning of money from public . It is absolutely a fraudulent practice followed by vodafone and all their staff know about this and that is why Mr.Santanu Das explained as it is my fault . I want the company to immediately take corrective action and stop this fraudulent practice and refund the amount .
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I am paying for 4g internet but not getting it even for an hour . it always show 2g. I don't want to continue it
SIM has not been activated
Please provide call details (both incoming & outgoing calls )of my prepaid mobile number - [protected] to my email id [protected]@gmail.com for the last month october 2016.

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