[Resolved]  Vodafone India — fake billing

Address:Jaipur, Rajasthan, 91

Dear sir, i wish to apprise you that i bharti suncity meditech have a post paid number [protected]. To my surprise i received my monthly bill; for rs 264.96 which comprises of rs 74.54 toward national roaming charges. Going forward i received a sms on 24.07.17 stating that i have to pay rs 231.09 towards my monthly bill. This is a clear cut fraud at your end
9 i have already deposited the amount yesterday)

Kindly rectify it and credit my account by reversing the entry failing which i shall be coerced to tap the consumer court and highlight the same

Hope you will sieve through it with a fine toothed comb and unravel the issue.
Notwithstanding we will terminate all our connections with your company, hello, here's a brief look at your vodafone bill dt 19/07/2017. All charges are in rs
1. One time chrg : 0.00
2. Monthly chrg
A. Plan rental (1 units) : 149.00
3. Usage chrg
A. Call : 0.00
B. Conf call : 0.00
C. Sms : 0.00
D. Mob internet : 0.00
E. Nat roam : 0.00
F. Intl roam : 0.00
G. Vas : 0.00
4. Disc : 0.00
5. Other credits/chrg : 0.00
Total chrg : 149.00
Tax : 26.82
Add previous bal : 55.27
Add adjustment : 0.00
Less payment : 0.00
Total o/s : 231.09
Duedate : 06/08/2017
Tap to pay https://goo.gl/1kut9n
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 29, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2017
Vodafone India Customer Care's response
Hi Suncity meditech,

Please don't worry! We will have this checked and will call you shortly with an update.

Regards,
Vodafone India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information