Vodafone India — Fake commitment for refund and unethical behaviour from vodafone store

Address:

Mumbai City, Maharashtra, 400082

My Number:- [protected].I was visited powai heranandani vodafone store on 21st Oct'15 for make postpaid to prepaid because of without intimation charege of Rs850 for internet. After meet to one lady of powai vodafone store she told me within 3 days your 850 will refunded, but i was received msg on 14th Nov'15 for bill payment. then again i ws visited in mulund vodafone store they was committed it will be done in 3 days but still not refunded in account. then again i was called to customer service they told me to visit again powai store.last two days i was visited powai hirandani store. i waiting 2 hour to meet store manager( Bhanu Vyas) but she dont have time to meet me. same day evening i visited for resolution then i meet to amit. he told me your defiantly refund your payment but still not happen.

I am really irritated of fake commitment in vodafone store located in Powai Heranandani area. I hope this complaint my query would resolve.