Hi,
In November 2017 I moved out of India for a short time assignment and kept my number [protected] on international roaming, just to receive sms for my banking, Vodafone customer care deliberately calls number of times on this number which I never attended, neither I attended any of the call from my known ones, forget about the unknown ones, Now I expected a bill of around 380 as per the plan but Vodafone has charged me absolutely falsely for 2500, the same mistake was made by Airtel but it was for around 225 rs only which they waived off. Further, Vodafone billing shows usage in minutes and not seconds (Airtel shows in seconds also) from which one could have clearly caught their false charging. Now, just to inform you when I made a complaint Vodafone mailed me a waiver of 500, I paid 750 and informed that I wont make any other payment so they mailed me a waiver of 1000 rs, this clearly indicates about the deliberate false billing. they are still harassing me to pay the remaining amount of 1800 which I would never pay, I have also informed them to deactivate the sim.
Please look into the case as Vodafone is falsely making international charges to make money..
Thanks & Regards
Saurav Dua
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