Vodafone India — fraud bill & threatening for legal action

Address:

Gautam Buddh Nagar, Uttar Pradesh, 203207

I had already informed so many times to customer care & also your legal adviser about my concern as below :

1. The bill you mentioned for [protected] is wrong as I am using simple GSM Nokia phone at that period and the services has been barred between that period ; from which you say the 203:50 min calls on special numbers in bill dated 06-Feb 2017. So, how it is possible?

2. Second thing I am using my number [protected] for a long period but did'nt face any billing issue. Also my previous number [protected] which I use for 6-7 years not faced any such type of issue. You can check my these number records.

3. Again, I have shared my concern so many times to your support team, but sorry to say now a days nobody is listening to me and instead of this you are sending me mail daily for legal action Is this the behavior a service provider company with his customers?.