Vodafone India — Fraud company Vodafone

Address:New Delhi, Delhi

Tomorrow again deducted of rs 32 / - from my mobile balance on 24. 06. 15 now i am totally disappointed and thinking that if not solve that problem i will close this vodafone sim. . . Sub - not any response from vodafone co. Dear sir i had already complaint against vodafone co. Regarding deducted amount. For it vodafone co. Reply me that your deducted amt will be refund but till date not update my mobile balance. By the way vodafone co. Message are mention below : - - - dear customer, your waiver of rs 45 against the service dnld - p_sal_lamef_f - 45 - sm has been processed and will be update in your account today. . . So request you please solve the my problem as soon as possible. . . From d. K. Biswas ph - [protected]
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Vodafone India customer support has been notified about the posted complaint.
Jul 08, 2015
Updated by dilipbiswas2010
SUB-- FRAUD COMPANY VODAFONE AS PER COMPANY RECORD MY 45 /- DEDUCTED AMT
REFUND BUT I COULD NOT UNDERSTAND BECAUSE NOT INCREASE MY BALANCE SO
REQUEST YOU PLEASE PROVIDE ME, BILL STATEMENT... TOMORROW AGAIN DEDUCTED
OF RS 32/- FROM MY MOBILE BALANCE ON 24.06.15 NOW I AM TOTALLY
DISAPPOINTED AND THINKING THAT IF NOT SOLVE THAT PROBLEM I WILL CLOSE
THIS VODAFONE SIM... PREVIOUS MAIL--- SUB - NOT ANY RESPONSE FROM
VODAFONE CO. DEAR SIR I HAD ALREADY COMPLAINT AGAINST VODAFONE CO.
REGARDING DEDUCTED AMOUNT. FOR IT VODAFONE CO. REPLY ME THAT YOUR
DEDUCTED AMT WILL BE REFUND BUT TILL DATE NOT UPDATE MY MOBILE BALANCE.
BY THE WAY VODAFONE CO. MESSAGE ARE MENTION BELOW :--- DEAR CUSTOMER,
YOUR WAIVER OF RS 45 AGAINST THE SERVICE DNLD-P_SAL_LAMEF_F-45-SM HAS
BEEN PROCESSED AND WILL BE UPDATE IN YOUR ACCOUNT TODAY... SO REQUEST
YOU PLEASE SOLVE THE MY PROBLEM AS SOON AS POSSIBLE... FROM D.K.BISWAS
PH- [protected]
Complaint comments 

Comments

Hi Biswas,

We did not get any response when we called your number yesterday hence request you to specify a suitable time between 9 AM to 6 PM from Monday to Saturday when we can speak to you.

Regards,
Vodafone India
Hi Biswas,

There was no response when we called hence we'll revert to you back with an update.

Regards,
Vodafone India
SUB-- FRAUD COMPANY VODAFONE AS PER COMPANY RECORD MY 45 /- DEDUCTED AMT REFUND BUT I COULD NOT UNDERSTAND BECAUSE NOT INCREASE MY BALANCE SO REQUEST YOU PLEASE PROVIDE ME, BILL STATEMENT... TOMORROW AGAIN DEDUCTED OF RS 32/- FROM MY MOBILE BALANCE ON 24.06.15 NOW I AM TOTALLY DISAPPOINTED AND THINKING THAT IF NOT SOLVE THAT PROBLEM I WILL CLOSE THIS VODAFONE SIM... PREVIOUS MAIL--- SUB - NOT ANY RESPONSE FROM VODAFONE CO. DEAR SIR I HAD ALREADY COMPLAINT AGAINST VODAFONE CO. REGARDING DEDUCTED AMOUNT. FOR IT VODAFONE CO. REPLY ME THAT YOUR DEDUCTED AMT WILL BE REFUND BUT TILL DATE NOT UPDATE MY MOBILE BALANCE. BY THE WAY VODAFONE CO. MESSAGE ARE MENTION BELOW :--- DEAR CUSTOMER, YOUR WAIVER OF RS 45 AGAINST THE SERVICE DNLD-P_SAL_LAMEF_F-45-SM HAS BEEN PROCESSED AND WILL BE UPDATE IN YOUR ACCOUNT TODAY... SO REQUEST YOU PLEASE SOLVE THE MY PROBLEM AS SOON AS POSSIBLE... FROM D.K.BISWAS PH- [protected]

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