[Resolved] Vodafone India — Fraud in Recharge | |||||
Hii, I am Akhilesh. Today I port my Number from rajsthan to Vodafone bihar. When porting was done I get an sms from Vodafone including best offers for me.. I found an offer which was 1GB 2G internet data for 30Days in Rs. 98/- I recharged with Rs.98/- but I get only 600MB. When a talk with Vodafone's Customer Executive he said, in 4 hours the rest MBs will Credit in my account but they still didn't credit rest Data so I call them again and they said that offer is not for me n suggest me to recharge again with Rs 98/- * I have all snaps for proof! Was this information helpful? | |||||
Aug 29, 2016 Complaint marked as Resolved Rest MBs are Now Credited in My Acount! Vodafone India customer support has been notified about the posted complaint. | |||||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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When i informed them today about the recharge of rs 30 not received by me they did not reply or rectify the problem properly. I am using Vodafone since very long but for the first time i have got such an unprofessional response from your representative . They are saying that there is no such recharge scheme for rs 30 and refused to return my money. Kindly do the needful.