Vodafone India — Fraudalent Charges shown Vodafone postpaid bill

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi There, It has been very painful to share this bad experience with you. I am quite an old customer and never faced this kind of issue. Problem I have been charged with 297 rs(screenshot attached). Please refund this amount There have been incorrect entries in my bill for some downloading charges(as shown) which I never did. For e.g. one entry was having details of HELLO1_TVALLSOUTH and charges of Rs99, I checked my mobile details and there is no entry of such kind. Please provide details of all the downloads mentioned in screenshot or reimburse the amount. As without any details how can I get convinced that I have been charged with correct thing. Hoping for you quick and positive response Regards Mukesh [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information