I purchased a Vodafone wifi hotspot postpaid device by paying Rs. 2700/- initially and Rs. 500 extra as deposit which is showing in the balance; I was promised that i will be getting 6 GB data for first 3 months further unlimited at 64 kbps speed and additional i might have to pay for the booster packs what i activate.
Whereas the bill arrived for Rs.5692.000 contradicting with their own offers, whereas i have been on consecutive email communication with the representatives who keep changing daily, but no body seems to understand the issue and till date have failed to provide me the break-up of the bill what they claim i am liable to pay.
It cost a fortune for me to use the device initially due to its long activation procedure and a pathetic customer service from Vodafone. whereas i never expected it to haunt me throughout.
the latest reference number provided to me is[protected]. Was this information helpful? |
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