[Resolved] Vodafone India — I have been charged for unrealistic disclaimer by vodafone..
E
eranil2u
from Aliganj, Uttar Pradesh
Address:
Ghaziabad, Uttar Pradesh
I have charged for Rs 523 for some downloading charges (known as wapvilla_ppd, vuclipindia_pack75, shotformat_dwnlp_9) in my postpaid bill for the month of November. When I asked with customer care they said I have downloaded these apps from vodafone mobile connect hence charged. Vodafone is stating that they are unaware of the application which I have downloaded, even they will not able to trace the payment to whom they have made.
It is vodafone's trick to fetch money from customer's pocket. It's not 'Power to you'. It's all about
'Bluffing to you'.
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Oct 4, 2017
Complaint marked as Resolved
They had removed the illegal charges, as they find that it happened through a pop-up massage during net surfing. And advise to avoid such website.
Vodafone India customer support has been notified about the posted complaint.
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