[Resolved]  Vodafone India — Illegal deduction of Main Account Balance

Address:Kolkata, West Bengal

Hi, Please be informed that Rs 75 has been deducted from my account main balance as soon as I recharged a full talktime of Rs 100 as a service charge for a Vodafone all channel pack which to my utter surprise has not been requested by me.On top of that trying to complain about this I got a very rude behaviours from vodafone care twice and they did not register my complain. So, I am hoping that this balance should be refunded immediately since I am not willing to pay for a service which I have not used before, neither am I wiilling to use it future. Kindly, register this as a complaint. Thanks, Madhumoy Basu
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Jan 2, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2015
Vodafone India Customer Care's response
Hi Madhumoy,

Sorry for the inconvenience. Please share your current and alternate contact numbers in the following link and we will help resolve your concerns. http://bit.ly/1y23VRf

Regards, Vodafone India.
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