Vodafone India — i'm complaining about false advertisement in offer for unlimited calls and then i get an internet package. this is total mislead
S
Smitapra
from Delhi, Delhi
Address:
New Delhi, Delhi, 110016
Website:
PAYTYM
I recharged checking the offer for unlimited calls local std and roaming for 90days by clicking that offer and after my balance getting deducted, i got to see that instead o[censored]nlimited calls they gave me data pack... I have not used data pack in vodafone service for more than a monnth.. But wen i called complaint service, few agents were very very rude and dint not gave me resolution right away after calling thrice in two days.. I asked to give me that offer that i had paid rs459 and that the unlimited offer was rs458 as said by agent that they will give me only talk time of 364rs after deducting their gst. This is total unfair n worst customer service experience ever. Highly disappointed with how the agent treated me and my concern. I am going to file a serious consumer forum for this. The agent ajay hung up on me. And the next agent gave me diff information about talk time today than what previous agent gave me yesterday. Vodafonr does not care for their costumer concern.
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