[Resolved] Vodafone India — Incorrect charges imposed in my vodafone bill | |||
Dear Team, This is with respect to my vodafone number : [protected] and wanted to inform you that there are lots of inappropriate charges imposed in my Jan’15 and Feb’15 bill which I am listing below. 1. I had been informed about an offer that 3G internet pack of Rs 299 will be provided to me on a discounted rate of Rs. 149 for first two months. After my approval they have activated the pack from Feb ’15 but in the bill of Feb’15 they have charged Rs 299 (with no discounts). When I interrogated, they said that the discount will be applicable for the second month and third month whereas you have to pay Rs 299 for the 1st Month. 2. I had asked to change my rental plan from Apr’15 and asked to set the Rs. 99 rental plan till Mar’15, but now in the bill of Mar’15 they have changed Rs 154.68 in my rental plan. 3. As this was not acceptable to me so I had not paid the extra charges imposed in my bill. Due to which late payment charges have been added in my Current bill. Please intervene in the problem and resolve it as soon as possible. Regards, Satendra Srivastava [protected] Was this information helpful? | |||
Jan 14, 2017 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Apr 17, 2015 Vodafone India Customer Care's response Hi Satya, Our team tried to contact you at 10:55 AM but there was no response from your end, however, we shall call back again. Regards, Vodafone India | |||
Add a Comment | |||
36%
Complaints
27108
Pending
0
Resolved
9560
+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all Vodafone India contact information
Post your Comment