[Resolved]  Vodafone India — INEFFICIENT CUSTOMER SERVICE

MAIL SEND TO CELL, BUT NO RESPONSE Dear vinay, I am really surprised by the waiver given to me by you.. Pls make a note that I have not begged you for some waiver. I was regularly getting a bill of[protected]/month and was happy with all the services. Suddenly I got a bill of 9000 only because of your employees miscommunication. I fail to understand why the situation is not being known to you. I guess the company is under fault for either recruiting poor talent or improper training to employees. I have got the 6000 odd bill in sept and 2600 odd bill on data only because of miscommunication from your supposed trained customer care people. I am really upset by the way this entire thing is being handled and when I raised my issue, it was been taken as a waiver request. I wanted to highlight how irresponsible and inefficient your customer care is. The same happened with my oct bill. I had requested for 2 add on packs on the data usage and only 1 was added. Do you see me as a fool who is ready to pay extra charges without any reasons . Dear Vinay…. Feeling Deeply deeply upset and insulted by the way you have handled this thing.. I didn’t expect such response from your end. I am at no fault at all to suffer like this. Non of your executives have neither informed about the charges which would be incurred for data usage nor added on my request for additional pack in October. Do you expect GOD to reach me the details.. I AM MAKING IT CLISTER CLEAR THAT I WANT A TOTAL WAIVER OF ALL DATA CHARGES, REDUCING 650/MONTH PACK. I AM GOING TO TAKE IT TO NATIONAL LEVEL OR GLOBAL LEVEL AND ALSO GIVE A VALID COMPLAINT TO WHEREVER IT CAN IN GOVT BODIES WHO HANDLE THIS IF YOU WONT ADDRESS THIS IN 48 HRS. WOULD ALSO GO FOR A COMPENSATION IF THINGS ARE NOT SETTLED FOR CUTTING MY OUT GOING AND INCOMING WHEN I WAS OUT OF STATION IN MUMBAI.