[Resolved]  Vodafone India — International roaming

Address:

Gurgaon, Haryana

Hi I was a loyal vodafone customer user until yesterday. I called vodafone cc to find out about international roaming since I was to travel to Maldives. No one seem to be educated after running pillar to post for 6 hours the vodafone store at JMD gurgaon finally made me recharge 2000 ruppess on my phone. Phone balance was 2152 since I had previous balance. Then they said 1684 is the international pack usage and was asked to type ACT IR2 and send 144. Eureka instant message I got on my activation. Boarded the flight and at 2330 called from Colombo home for a min. Post which came to Male and ever since all out going calls barred balance -44. I am a single lady traveller travelling alone so I have no idea what to do. Vodafone may not care but its a very very serious issue when a single lady traveller travelling for the first time out of India that too alone has to go through so much pain. I had to call family from this office locals. Can vodafone please rise and shine to the " Happy to help" currently I feel your motto should change to " Happy to mess". Vodafone no +91 [protected].