Address: | Kolkata, West Bengal |
Hello All,
This is not the 1st complaint I making against Vodafone on this issue, since I have seen multiple complaints made by different customer of Vodafone on the same issue in different consumer forum
I have been charged on downloading 5 Internet pack which I never subscribed. They cannot show SMS that I have sent to subscribe such internet pack. As per the Customer Care Executive it was 3rd party application, and I need to talk to them. If so then they 3rd party should ask me to pay through my bank A/c or Credit but they cannot charge it from my telecom bill.
I believe there are some join ventures between these 3rd party companies and Vodafone. And both of them are making money by doing these FORCE ACTIVATIONS.
.
If Vodafone doesn't resolve this issue in next 7 days, I will switch over to AIRTEL through MNP. I was Airtel customer for 7-8 yrs before I moved to Kolkata, and I never ever faced these kind of issues in these years. Following are the 3rpacks activated in my cell phone.
1) Hello1_tvallsouth - Rs 49/-
2) d2c_mazaa_49 - Rs 49/-
3) d2c_myDala_99 - Rs 99
4) d2c_ndtv_valuepack_9 - Rs 99/-
5) d2c_mazaa_49 - Rs 99/-
Regards
Debasish
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