Vodafone India — Internet pack usage and billing

Address:	New Delhi, Delhi, 110060
Website:	www.vodafone.in

I am using vodafone no. [protected] for my internet usage. I had taken a plan of rs.1500/- +stax for 8gb data for my data usage. As per the plan, if i use more than 8gb, the net connection will be slow but the bill amount will not exceed rs.1500/-+stax. Since january vodafone has been raising very high amount of bill. I paid rs.3905 on 28.01.2016, and again a sum of rs.4652.77 has been debited through autopay option on 22.02.2016. I had lodged complaint with core centre, the complaint no is -217181.4.2016 after this a guy called me from vodafone and confirmed about my complaint. He said by mistake some added frills/services were included in my account. I told him i had never requested for such request nor did i get any confirmation call or call for consent from vodafone. He said the same will be refunded. But till now nothing is refunded. Moreover vodafone has raised a bill of rs.9166/- and keep harassing me by making umpteen calls asking for making payment of rs.9166/-. I have stopped using vodafone and i am not going to pay a penny unless to vodafone, infact vodafone has to compensate me for the torture caused to me.
I request that vodafone should be properly penalized for causing such mental and financial harassement to their customer.
I request that both these payments may be refunded back to me and further only the payment of rs.1500/-+stax may be charged as per plan.