[Resolved]  Vodafone India — Internet speed issue

Address:Gurgaon, Haryana, 122001
Website:.....

I am the old customer of vodafone postpaid and subscribe 800 internet plan. Vodafone confirmed me to provide 64 kbps speed according to network after 5 gb. That was the nice pack to use internet on mobiles only.
. In which i will get 5 gb data at a speed of 3G and later on it will be at 64 kbps unlimited.commitmet vodafone custmer care
But still the speed is not more then 4 to 8 kbps.
I have complained and they asked me to clear thr cache and history. After that asked to open home page of google. I opend and they said its great your mobile internet is working awsum.

I said stupid its just 30 kb page of google. I need the comited speed of 64 kbps. And registered the complainet bt nobody call me and still the problem is not rectified.
Also the netorw strength is full. I tried at all the places nearby. Bt speed of internet is not more then 2 to 5 kbps.
Please help ...

Reach me on
[protected]
Kaushal kumar pandey
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Oct 27, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2016
Vodafone India Customer Care's response
Hi Kaushal,

Sorry that we gave you a reason to be upset with us. Our executive will be in touch with you.

Regards,
Vodafone India
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