Vodafone India — Inward calls charged & mobile facility interrupted before bill due date

Address:

Jabalpur, Madhya Pradesh, 482002

I am using Plan 199 for Mobile No [protected] & 95228876 from Jabalpur M.P. Centre. I was told that there is no charges if call is made from[protected] Used at Jabalpur)to[protected]used at Pune).In the first month roaming charges of Rs75/- was added in [protected] which was reduced under protest.In the second month again Rs 75/- was added but they have requested us to bear it at onceso we paid it.In 3rd month i.e Feb 2016 Bills was resonable so we paid it .All the Bills were paid before due date.We have left for Pune on 20.02.16 we were taling most of the call between these two numbers & few calls on another numbers also being post paid one. All of a sudden on 05.03.we received message stating that your credit Limit is Rs 900/_ and your usages are Rs 811/-App Pl pay to enjoy uninterrupted services.Call 199 on calling we are informed that call details cannot be provided as bill be generated on 10.03.2016.We have informed that we are at pune and there is no internet service at home and your Vodafone office is not visible at Hinjewadi megaplis Phase 3. to pay your amount.We have stopped using your services. Except one received call on 08.03and 2 dailied no on 10.03. On 12.03 we received that your usages is Rs 1202/- .I
my daughter came from pune on 10.02.2016 and we came with her to pune on 20.02.2016 so during this month usage between these number were minimal how Bill has gone up from normal of Rs400/- plus to Rs1202/-
I have raised complaint to there M.P. CG office but No response so far.
As I was told there is no incoming charges on post paid mobile.
Pl look into the matter otherwise we have to go to consumer forum.