Vodafone India — Issue With Activating Sim card

Kantharaj Gowda

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

sir/madam i am a vodafone postpaid customer and took a new connection under CUG plan on 14Jan2015. Since 15 days it has not been activated. I call the agent Ranjith([protected]) who issued the sim card several times but there is no response. When I messaged him that I will complain to Vodafone I got a call from another agent ([protected]) and she told me that the earlier number allotted was activated to someone else and gave another no. Even this no is not activated for last 3 days. Now both of them are responding to my calls. Now the new no which is allotted but not activated is a prepaid one (as told by customer care).

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Vodafone India customer support has been notified about the posted complaint.

Jan 30, 2015

Updated by Kantharaj Gowda sir/madam i am a vodafone postpaid customer and took a new connection under CUG plan on 14Jan2015. Since 15 days it has not been activated. I call the agent Ranjith([protected]) who issued the sim card several times but there is no response. When I messaged him that I will complain to Vodafone I got a call from another agent ([protected]) and she told me that the earlier number allotted was activated to someone else and gave another no. Even this no is not activated for last 3 days. Now both of them are not responding to my calls. Now the new no which is allotted but not activated is a prepaid one (as told by customer care).