[Resolved]  Vodafone India — Legal notice cum follow-up action

Address:

Allahabad, Uttar Pradesh

Ref: Breach of terms and condition of services provided by yourgoodself.
Sir,
This is to informed you that I am a bonafide user of Mobile No.[protected] vide its SIM Card No.[protected] That I am enjoying the services of your company in shape of Post-Paid connection under the scheme Ad-On Mobile No. vide Mobile No. [protected]. It’s further intimate to yourgoodself that my services of the mobile no. [protected] has been withdrawn without any notices whatsoever; despite of sufficient ‘Credit Limit’, which have been laying on that point of time in the aforementioned Mobile Number. Being aggrieved this sudden problem, I have been immediately contacted to your ‘Customer Care Executive’ as given by yourgoodself for redressal /query of the customers grievances and has raised my grievances to themselves but he/she has not been given me any satisfactory reply for redrassal my grievances, I have also made a request to transferred my call to any competent authority (Senior One) but she/he has turned down my frequent requests in this be half and therefore she/he completely failed to discharged my complaint in regards to withdrawn of the services of my Mobile Phone.
I am a business man and dealing in cell-phone services of HTC Mobile in Allahabad, as Authorized Service Center of HTC Mobile, I am receiving and making a lots of call from my valuable customers but all of sudden withdrawn of services of my mobile, I am fallen under the mental anxiety as well mental trauma and directly facing the pecuniary losses worth Rs. 1, 50, 000/- a part from damages.
So, therefore, yourgoodself have been found apparently guilty of breach of terms and conditions of providing services rendering to your customers. Yourgoodself is asked to pay the damages in respect of aforementioned terms and condition of the legal notice in a shape of Rs. 1, 50, 000/- as well mental agony and trauma, within a period of seven days, after the expiry of this notice. In case yourgoodself shall not abide by the terms and conditions of the aforementioned legal notice therefore yourgoodself shall be liable to sue under the Civil as well Criminal law/
liabilities, both the Liabilities shall be carried-out / launch under your expenses.
Date:-14.09.2014
Place:- Allahabad Thanking You,

Girish Kumar Agrawal
1, S.C. Basu Road,
Infront of Chameli Devi, Dharamshala.
Mobile: [protected]
E-Mail-girish.[protected]@gmail.com