Vodafone India — mconverge fashion portal rc99 n (unexpected charges)

satpalthakur

from Delhi, Delhi

Address:

110084

Hi,

Today i come to know that vodafone cheated his loyal customers as well. It happend because we do blind faith on vodafone company for long time.

My number is [protected] & iam using vodafone numbers almost last 14yrs.

Today inprocess of porting (Vd198162) cc executive update me that i have charged mconverge 99rs every month for last almost 20months.

Mconverge fashion [protected]@99, which i never activated. Customer care executive is not giving any valid answer for this bill. They says i clicked somewhere, eventhough i click somewhere how vodafone can bill it??
I never used any of this portal, how can i pay for this??
Do i need to go for consumer court for this or can solve the issue here?

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Vodafone India customer support has been notified about the posted complaint.

Dec 18, 2017

Updated by satpalthakur Dear Archana

without checking facts you just replying with standard norms ! Is MConverge Fashion Portal is partner of Vodafone ? is Vodafone legally collecting payment on behalf of MConverge Fashion Portal ?

i have never Use anykind of servies through this MConverge Fashion Portal then why should i bear charges ? why Vodafone never recheck with me about these charges.

last 18months MConverge Fashion Portal charges are comes under Vodafone bills ? you should check all my old bills ?

it is clear case of cheating with your old customers !

I Overpaid to Vodafone @2000rs extra because of MConverge Fashion Portal ??

kindly reply with better outcome

thanks