Vodafone India — MI_cap_750_30d_r_promo_3g activated by Vodafone India | |||
To avoid extra internet charges I have activated booster plan 1GB of Rs.250. But by keeping customer in dark Vodafone charges Rs.750 extra in the name of (MI_cap_750_30d_r_promo_3g). I had talk with Customer care regarding it but they have given some baseless answer that booster plan activates after 1 GB. And If booster plan activates it means you are having slow speed of 64kbps, so we charged Rs.750. What is the logic here ? I have activated booster plan to avoid to avoid extra internet charges and they have did gambling their itself. It that is the case customer should know that booster plan is of Rs.250 + Rs.750 extra when they send message for booster plan activation. I got charged for 2 times (May 2015 and June 2015) Regards, Helpless Customer Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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