[Resolved]  Vodafone India — Migration from postpaid to prepaid

Complaint No.[protected] 18.08.2014 -Visited Gallery at Nerul East, submitted the application for conversion of post paid to prepaid. Submitted all the necessary documents along with photo and paid the required amount. Asked to pay the current bill. 20.08.2014- Paid the current bill 21.08.2014- Contacted the customer care executive, again asked to visit the Gallery. 23.08.2014-Visited the Gallery at Nerul East, Promised to activate the sim in 2 days 25.08.2014- Sent a mail to Customer Care(Mumbai) as sim was not ac tivated. 26.08.2014- Got a reply asking to submit the documents at the Gallery. 27.08.2014- Again sent a mail stating that the documents already submitted at the Gallery. 01.09.2014-Sim not activated, sent a mail to Customer Care Got a reply asking me to submit the documents at Gallery, which I had already submitted. Sim not activated, without assigning a reason. Planning to approach Consumer Count if the problem is not solved within 2 days.