[Resolved]  Vodafone India — misbehave

Address:Bangalore, Karnataka

I have a vodafone prepaid connection as [protected].I got an offer sms from company that after recharge of Rs.12, my call rates will become 35 paise/min.I got that sms on 18th september and after 10 min.i have recharged but i didnt recieved my benefit till now For the same i have called customer care many times but instaed of solving my problem they are making me fool that send that sms to 141, 111.I have sended to them but m getting feedback as wrong keywords entered.They are not solving my problems but are putting my cal on hold. I have the recording of each executive also sms.Hope it should be resolved here otherwise i can opt some different way
Was this information helpful?
No (0)
Yes (0)
Dec 6, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2014
Vodafone India Customer Care's response
Hi vijay678,

We called on your number several times but the number was switched off. Hence request you to specify a suitable time between 9 AM to 6 PM to contact you along with your alt contact number in the given link. http://bit.ly/1wFqrKi

Regards,
Vodafone India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information