Vodafone India — misbehavior and unavailability of services

Address:	New Delhi, Delhi, 110031
Website:	www.vodafone.in

Dear sir,

I am a respected citizen of the society and i duly respect others as i know how to deal with people in the society...

I want to share an experience which i got when i unfortunately reached vodafone store in delhi... It is a branch situated in geeta colony, delhi-31.

I asked them to convert a postpaid connection to a prepaid connection which is with the name of my mother lalita arora..
I have all the id proofs, photographs and an' noc 'because my mother cant walk so she was unable to go to the store.. She allowed me to persue the formalities on her behalf... But the staff are so reckless, helpless and foolish that they say it cant be done without the person whom id proof is linked to the number.. They talk so loudely and in appropriate that it was a moment of embarrassment for me in front of other customers..

I have almost 10 connections of vodafone in my family and that is what i deserve in the end by the mobile company i trust..
So, today only i have decided to change and port all the connections of my family to other mobile company connections..

I want to register a complaint against a employee of the vodafone store situated in geeta colony, delhi-31..

Name of the employee - balwinder kaur
Branch - geeta colony
Vodafone store, delhi-110031

I kindly request you to take an action against this person. I want that the action taken should be told or informed to me on my mobile number or email.. Otherwise i will take legal action against the person, store and the company..

Regards

Arun arora (Advocate)
[protected]
Llb. Arun. [protected]@gmail.com