Vodafone India — Misleading and harassment

Address:	Pune, Maharashtra, 412101
Website:	www.vodafone.in

Hello,

1. Mislead me to buy a new post-paid connection.
2. Harassment over the phone by customer service agent.
3. False promises for good network and no resolution.
4. Result, i lost my job because of the poor network.

I had issues with my service provider long back with regards to the network congestion. I called customer service many times but as usual, there was no solution but one statement "sir server down hai". One fine day i get a call from vodafone postpaid department offering me a new connection.

I agreed to that on one condition, "i need good coverage" i explained the person about my situation and he said buying a new postpaid connection will resolve my issue. As there are fewer users for postpaid and more on prepaid. I bought a new connection and started using it. Guess what? Postpaid was even more horrible than prepaid.

I complained about it to the customer care and spoke to every department necessary. I was asked to wait for 3 days 7 days and so on for the solution. Nothing happened. I emailed nodal office and requested to send someone to visit the site location as the issue was from past 5-6 months. But nobody showed up.

I emailed nodal office 5-6 times but they are useless and do nothing.
I requested a home signal device that was refused too.
I cannot explain the level of frustration and harassment i went through and due to which i had the pecuniary loss. I still face the issue and have all the false email promises from the nodal office which never got true.

Resolution: i want reimbursement.