| Address: | Mumbai City, Maharashtra, 400061 | | Website: | www.vodafone.in |
Hi
Yesterday i. E 20th june i went to vodafone store-malad west opp infinity mall to get a new sim card for the no. I am using, your executive informed me that since the no. I am using is not on my name so i have to take a post paid connection which i agreed to.
Then i said her that i need a minimal rental plan as i am already using a post paid connection which i am happy with and this no. Is just for keeping as i'm using this no. From a long time and all my bank details are linked with this no.
They said they will give 99 plan which i ws ok with and i came home back today when i checked my plan details it was 399
What is this now??
Its fraud, are you people going to pay the bill that you are putting me on your plan acc to your wish
Highly disappointed!!!
Then i called on the customer care no. They said 99 plan is not in use at the moment by vodafone so she put me for 199 plan .
Kindly look in to the matter when you people are investing in your infrastructure you should also invest into training & learning of your employees.. God knows what they are doing sitting in the store giving wrong info to customers.. Was this information helpful? | 
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