[Resolved]  Vodafone India — Mobile handset lost

Address:Kolkata, West Bengal, 700017

Dear Sir/Madam,

My Lenova handset bearing sim nos [protected] and [protected] got lost/fell off during riding my motorcycle. As my sim numbers are very important for my business and I have alot of important business contacts I would request you to kindly block the said sim numbers so that no one has access to it. request you to kindly do the same immediately .

This is to request you to immediately block the said sim numbers and treat this as most urgent
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Aug 15, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2017
Vodafone India Customer Care's response
Hi Alan,

Please get your SIM blocked by calling our Customer Care number from any phone. We suggest you call [protected] to reach Kolkata circle phone support team for assistance.
You may refer http://bit.ly/1VHVRiU and select your circle to know Customer Care number for your respective circle (standard call charges applicable). You may also dial 199 from any Vodafone mobile phone (chargeable at 50ps/3 mins for agent access).
We request you to kindly visit the nearest Vodafone Store with valid Id and address proof to obtain a new SIM (SIM replacement charges applicable).
Kindly Refer http://bit.ly/1NG7XFx for valid Id & address proof documents and http://bit.ly/1VHVKno & select your respective circle for information on Stores. Do let us know if you need further assistance.

Regards,
Vodafone India
Complaint comments 

Comments

Respected sir/ ma'am
i faced some bad issue of the vodafone 2g services .i need 3G services in my location -
A/p biloni, Taluka- Vaijapur Dist- Aurnagabad -431116
please take action .
I refilled 501 recharge pack on [protected] yesterday I.e on 26th June. And our debit card shows the amount being deducted but there is no balance shown on our number. What am I suppose to do.. Already 501 has been deducted my debit card. Please look into it. Online recharge seems senseless now. And waste of time

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