Vodafone India — mobile number portability issue

Address:500008

Porting request: va145297
Rejected reason: this post-paid subscriber has outstanding payments due.

Even after clearing all my mobile bills vodafone added one more pack after portability request without my knowledge and showing it as pending payment.
When contacted customer care they said its done by retention team. This is pure malpractice and wrong from vodafone.

Note to vodafone: please find better ways to retain customers than cheating them with wrong bills
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information