Vodafone India — my insurance claim is pending for 95 days

Address:

Ernakulam, Kerala, 682030

Claim number:[protected] .It has been a worst service so far. in December 2017 these guys called me and told they are coming to pick the phone almost everyday, but after one month of follow up, atlast they told me there is no pick up in my area.Then I opted for self repair.I repaired and sent them all bills except the original invoice and service bill.They asked for same and I also sent them that which was delivered to them on Feb 15th. I have been following up with them on that they just tell me to submit documents even though I have submitted .If I ask about the documents already set they do not reply. They have been toiling with me for last 2 months.I have no other option but to discontinue Vodafone to all the pain and waste of money they have caused in the name of free insurance.Planning to register my case with consumer forum.