Vodafone India — network issue at my home!

Address:

Ghaziabad, Uttar Pradesh, 201009

To
Subrat. [protected]@vodafone.com

Cc
Nodal. [protected]@vodafone.com, vodafone group, appellate. [protected]@vodafone.com, enterprise. [protected]@vodafone.com

9 nov at 3:01 pm

Dear mr. Padhi,
May i have answer what happened to my multiple complains regarding network?
So sick of your customer services! Please check at your end and reply.
Do not have time to write the complete story again and again.
Seeking for reply only

Thanks
Sudhir chhabra
[protected]
Hello sudhir,

Thank you for contacting us. My name is amir and i will be assisting you today regarding query for your mobile number [protected].

At the outset, i would like to sincerely apologize for the experience you’ve had.

As per the location information provided by you we have optimized the maximum possible coverage in your area that is available from the nearest site. Upgradation of existing cell sites is an ongoing effort and we hope to improve your network experience even further.

We value your relationship with us and appreciate your patience and cooperation for the same.

The service request number for your reference is [protected].

In case you need further assistance, please do call or email us. We’ll do our best to help you.

Thank you

Amir nabi

Appellate office
Vodafone delhi
Contact numbers:

For any queries call 111 (Chargeable for agent access @ 50p/3min) or +[protected]Standard calling charges applicable)

For complaints/requests: 198 (Toll free)
Appellate office :[protected] available between 9:30 a. M. To 6 p. M. (Monday to friday)
Fax number:[protected]
E-mail: appellate. [protected]@vodafone.com
Website: www.vodafone.in
—

Sudhir chhabra

To
Appellate. [protected]@vodafone.com, vodafone group, enterprise. [protected]@vodafone.com, nodal. [protected]@vodafone.com, amir. [protected]@vodafone.com

Today at 17:14

Hi amir,
What happened to my complains???
As per my earlier complains, you have given maximum time that is 20th oct'2017 to improve your network services.
I cant wait so more. Why should i corporate if i have been billed for 4g services and getting only 1g services or less than?

Give me in writing if you are unable to provide me the services. What does it mean we are improving? How long it will take. I have already given you 4 months.

If not able to provide services than from this week onwards than give me in writing. Will see after that.

Reply asap.

Thanks
Sudhir chhabra