Vodafone India — network issue at my home!! | |||
Appellate delhi (Del-ne), vodafone india To [protected]@yahoo.co.in Today at 10:04 Hello sir, Thank you for contacting us. My name is swati and i will be assisting you regarding the network issue on your mobile numbers [protected]. We tried reaching you on your number at 9:54 am, however unable to establish the contact. As per telephonic conversation yesterday we have forwarded the network issue to the network team and as per feedback form the concern team detail survey already done of the area and team have identified that an immediate improvement in network coverage would not be possible, as currently there is no new site planned near your premises. While we strive to ensure good coverage, there may be factors beyond our control that may temporarily affect the network coverage in your vicinity like: · physical obstructions · geographic and weather conditions · possible radio interference or faults in other telecommunication networks We thank you for your continued support, and will keep you informed of developments in the months to come. Should you have any additional questions, please reply to this email and i will be happy to assist you. For future correspondence, you can refer to your service request number[protected]. In case you need further assistance, please do call or email us. We’ll do our best to help you. Happy to help, Hi swati, Could you please call me. Yesterday night we had a word!! Your network team has submitted the survey report early in the morning without having a physically verification. Really wondering!! So smart!!! How dedicated and hardworking team you have!! Hats off. It means customer is laying! Could you please send someone at my home address so that he got to know the real facts how a customer is suffering. I do not bother other factors. I really do not care. It's your issue and you have to solve it. Need network at my phone. Thanks (Do not want to do) Sudhir Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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