[Resolved]  Vodafone India — No [protected] suddenly went out of service and re issued to someone else

Address:

Lucknow, Uttar Pradesh

Vodafone postpaid no [protected] issued in the name of sri yn saxena of mg -31 sector c aliganj lucknow suddenly went of out of service towards the end of may 2013 despite last payment made online on 2nd may 2013 via [protected]@gmail.com for either 491 or 403(as another vodafone payment was made for [protected]) On regular complaints made online and to the vodafone store we were told that the no has been deactivated due to non submission of KYC On going to vodafone store with relevant papers we were told that this number has never been in record and no such number exists It came as a shock because this number has been in use for the last 18 to 20 years!initially in the name of sahara india thereafter transferred in name of sri yn saxena in end of 2012 A couple of days back we called up the number [protected], much to our shock it was picked up by a lady in allahabad!!! How is this possible? My services deactivated and postpaid given to someone else ?and ur stores give us vague responses Request to kindly renew our services asap so as to continue our trust in vodafone as we have been using vodafone since it was launched in lucknow and have three numbers Regards Yogendra narain saxena [protected]