[Resolved] Vodafone India — no reply to my emails and complaints are being closed without any resolution in spite of multiple reminders

ahmedsameer526

from Mumbai, Maharashtra

Address:

500095

Hello sir,

Inspite of multiple emails to nodal team, appellate authority, corporate care & vodafone care and multiple calls to 198. I haven't received any resolution or any call or any reply to my emails for the complaint and for the concern i raised and complaint gets closed by stating it is addressed. But the fact is nobody from the vodafone services called me with resolution for vodafone numbers [protected];[protected];[protected];

I was promised by vodafone relation manager that as per market standards i will get a corporate bill but he fails to fulfill the promise (Pfa).

Thanks & regards,
Sameer ahmed
[protected]

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Oct 25, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Sep 03, 2017

Updated by ahmedsameer526 Hello sir,

Inspite of emails to nodal team, appellate authority, corporate care & vodafone care, with remainders and multiple calls to 198 i haven't received any resolution for below numbers:

[protected]
[protected]
[protected]

Sir, until i get satisfactory resolution iam not going to pay the bill. Request you to take immediate action with swift resolution.

Thanks & regards,
Sameer ahmed
[protected]

Verified Support

Sep 18, 2017

Vodafone India Customer Care's response Hi Sameer ahmed,

Please don't worry! We will have this checked and will call you shortly with an update.

Regards,
Vodafone India