Vodafone India — No response from any vodafone agent | |||||
Dear Vodafone Manager, Please, note my complaint as per below 1. first complaint given Rs 3820/- no one replied till date. 2. My new complaint as per below 1. March bill 4750/- paid on 06 April :: Rs 4680/- Inline image 1 2. April bill 1500/- paid on 30 May :: Rs 1500/- Above Image having April Month bill. Inline image 2 3. May Month Bill Rs 1720/- Inline image 3 May bill 1720/- given complaint against to reduce bill like Add on Package deactivate Ms Megha has given solution and reduced bill upto 800. After that my bill is Rs 920/- on June 05.( I have this confirmation). Inline image 4 After few days (18 June ) suddenly i got an bill or Rs 3820/- I don't now about that. When I was called CC agent said that some one refunded amount of Rs 2900/-. When I have confirmation of every payment. That means you people can change any one bill and add addition amount. 4. Also, I have given complaint to deactivate Rs 450 + Rs 250 add on package. And also get deactivation confirmation. and your CC agent said that we will not charge into you bill of June Month. But you people charged me that amount also. I have mention every thing if you people give me an waiver upto Rs 3600/- or else not paying single amount. This is like an cheating with you customer. Vodafone team make an indirect changes in bill. Technically vodafone people can do any thing why we should be able to pay extra bill and also and I have given 1 complaint from Oct month against to detective my both plan i.e. 450 + 250 + Tax. But now own has taken my complaint when I am continuously making call to your team that time they have deactivated both plan. From Oct to May almost 8 Month. It was auto renewing Means Rs. 800 X 8 Months = Rs. 6400/- I paid to Vodafone. So, Many time I called with other no but You call center Employe not taken my proper complaint not deactivated my both plans from Oct. When I am continuously making call in this month that time it was deactivated. You people can manage my bill on given above complaint current I am not paying extra amount Rs. 2900/- which Vodafone team suddenly add to My bill. and Current bill also you people can mange into above Amount Rs. 6400/-. All Vodafone store or other email or call center all are sleeping not responding my mail from last 8 days. Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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