Vodafone India — no response from customer care

A man frauded my mother claiming himself to be the sbi manager and performed an unthorised transaction of rs. 19990 from her account to mpesa wallet on 10-11-17 after 16:00 hrs, ist.
Inspite of mailing the customer support of vodafone for over 10 times, got no response from them.
Please, look this issue on priority.
Suggest, whom can we seek help from.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Dec 09, 2017
Updated by Atikna Mathur
A man claiming himself to be the bank manager of sbi frauded my father.

Inr. 19990 was trasferred to mpesa, 9999 to ola on 10-12-17 after 16:00 hrs from her sbi account.

But, inspite of sending many mails to the customer care of the respective compamies, we are not getting any reply for them.

Please, help. Please, suggest how to get in touch with them. And how to recover the lost amount.
Dec 09, 2017
Updated by Atikna Mathur
A man claiming himself to be the Bank Manager of SBI frauded my mother and transferred INR. 19990 from her SBI Account to a certain MPESA Wallet on[protected], after 16:00 hrs.
Inspite of repeatedly mailing the Customer Care, receiving no response from them.
Please, help.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information