Vodafone India — non closure of [protected] even after my reequest in dec 14.now harrassing me to pay 750 and man handling.

Address:

Chennai, Tamil Nadu

Sir, I have got a mobile number [protected] and is active for many years with uninterrupted payment made every time. In the mid-month of December 2014 i was continuously bothered by few executives of vodafone who said some payment for the number [protected] is due. Though i argued continuously that i donot have such connection and all my numbers are ending with 56697, i wanted to close this issue by paying an amount of Rs.354/-(approx) as they threatened me to put me in CIBIL. However, immediately at that time, i have given a complaint that this number doesn?t belong to me and requested them to close this. The executive agreed to do so and confirmed that this is closed and no more trouble for me will be faced. Also, i sent an email to vodafone customer care centre at that time. To my surprise, today on 11th Match 2015 suddenly my outgoing calls are barred for the number [protected] for unknown reasons. I went to vodafone centre to compliant where they said i have to make payment for this number to get my number activated. For no fault of mine, they want me to pay the rent for two months and is absolutely harassment. Further, they say it is taken in my name in the month of august and all calls till last date o[censored]se has been paid. but since they have not done the closure from their end i am now the sufferer. I got the written letter, closure mail sent to Vodafone and spoken to the executives for closure in December 2014.Requests the vodafone customercare to release my number [protected] and close this other number which is reflecting in my name wrongly ([protected]) so that I donot face any more problems. IF still this is persisting I will have to go to the consumer forum, Media and seek appropriate justice including approaching the police. Kindly resolve this immediately Rgds Venkat [protected]