Vodafone India — non compliance of offer against successful recharge

Address:

711411

Please note that one offer has been sent to me from 57643 through sms on 22nd july 2017 at 23.45 stating that i may get the benefit of 56gb data (1gb/day)+ free calls-56d on recharge of rs. 344.00. Accordingly i recharge successfully of mrp rs 344 on 22nd july 2017 at 23.46 vide transaction id kor[protected]. On fine morning of 19th august, 2017 one sms has been sent to me that your internet pack has expired. Dial *111# to buy internet packs from vk-vfcare and since then no data as well as no call could be done without completing 56 days. Is it not a matter of complaint? Is it not a matter of cheating of vodafone? Strong action should be taken by trai for non-compliance of commitment.

Dipak kumar mal vodafone mobile no. [protected]