Vodafone India — non conversion from postpaid to prepaid as well as demanding unnecessary and illegal charges

Address:

New Delhi, Delhi, 110049

From three months and more i am running to them to convert my postpaid connection to prepaid connection, convey my request several times either convert it or port it. They kept on giving excuse that your request has been forwarded and we will be revert back. I am visiting to their outlet for conversion but they kept on giving excuses that portal is not working, internet connection is not there, system is not working etc. I had submitted all the documents but still they do not process my request. This south extension part-1 branch is useless they have time for everything except working and looking into the problem of customers. They kept on raising bill and i kept on paying it like a fool and today i went to them, they said madam your bill is unpaid and another bill cycle for next month, illegal/ unfair deductions were charged from me in order to punish me for shifting my connection from postpaid to prepaid.

Neha kumari
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