[Resolved] Vodafone India — not able to call 59059 for televerification

Neelkant Singh

from Noorpur, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201009

Saturdays night my old was deactivate due to port in vodafone, sunday morning I inserted new vodafone sim and try to call 59059 for tele verification but not able to call
I called several time to customer care from my another no. but they also not able to help me out.
I suffered whole day sunday to activate my vodafone sim.
Customer care said me to visit vodafone store, I visited and found mostly Vodafone stores are closed due to sunday.
Why company complete my porting process while next day is weekend.
Due this behavior of vodafone I missed my important calls.
It effected my important works/calles scheduled for weekend..

Only and only Vodafone's poor service is completely responsible for that. Will Vodafone compensate for my inconvenience?

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Oct 22, 2020

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2019

Vodafone India Customer Care's response Dear Customer,

As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed.

Regards,
Gipsy.

Sep 20, 2019

Updated by Neelkant Singh Dear Vodafone,
I register this issue on 15 se 2109,

It was related to active/completing my trleverification because I was not able to call on 59059, it should be takes care on immediate basis by you,
But you are replying me after 5 days.
Although it was resolved on 16 se 2019 morning automatically.
So please tell me what you did to resolve that issue.