[Resolved]  Vodafone India — Not happy to help

Address:Kolkata, West Bengal

I visited your vodafone store at Saltlake Sector 1, Kolkata on 13/04 at around 12 noon. I had to ask a simple thing but to my utter surprise there was nobody to ask me about my requirement, There was no reception counter. One boy was swapping card in front and after finding nobody I asked him that I have a small query. The boy did not even bother to look at me, simply direct me to collect coupon. Being shocked at his approach, I left the store. Today nobody has time to collect a coupon and stand in queue for a simple reply. This is quite unprofessional approach and highhandedness from your part. The employees of that store need proper training to be a part of your Happy to Help campaign. Somnath Adhya [protected]
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Jan 7, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2015
Vodafone India Customer Care's response
Hi Somnath,

We will get back to you in sometime and update you on your concern as you seemed preoccupied when we called at 5:15 PM.

Regards,
Vodafone India
Verified Support
Apr 17, 2015
Vodafone India Customer Care's response
Hi Somnath,

Kindly share with us an alt number and a suitable time to call as there was no response when we called on your number. http://bit.ly/1CS5myn

Regards,
Vodafone India
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